Shipping policy
Kenoir Official Shipping Policy
At Kenoir Official, we are committed to providing a seamless shipping experience for our customers. Please review our shipping policy to understand the timelines and details for your orders:
Shipping Timeline
- Premade Drops (Garments On Hand):
- Orders from our premade collections will be processed and shipped the next business day after purchase.
- Once shipped, you will receive a tracking number via email to monitor the progress of your delivery.
- Orders from our premade collections will be processed and shipped the next business day after purchase.
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Preorder Drops:
- Preorder items are made to order and require a production timeline of 4-6 weeks before shipping.
- After production is complete, your garments will be shipped immediately, and you will receive tracking information.
- Preorder items are made to order and require a production timeline of 4-6 weeks before shipping.
Shipping Methods
All orders are shipped via reliable carriers to ensure timely and secure delivery. Shipping times may vary depending on your location.
Expedited shipping options may be available at checkout for faster delivery once your order is ready to ship.
Order Updates
You will receive email notifications for every stage of your order, including confirmation, production updates (for preorders), and shipping details.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method chosen.
Contact Us
If you have any questions about your order or shipping timeline, please don’t hesitate to reach out to our customer support team at kenoirofficial@gmail.com.
We appreciate your patience and understanding, especially for preorder drops, as we work to deliver the highest quality garments tailored just for you.
Thank you for choosing Kenoir Official!