Refund policy

Refund and Return Policy

At Kenoir Official, we take pride in delivering high-quality products to our customers. To maintain the exclusivity and integrity of our brand, we have established the following policy:

All Sales Are Final

• No Refunds or Exchanges: Due to the limited-edition nature of our products, all purchases made with Kenoir Official are final. We do not offer refunds, returns, or exchanges for any reason, including but not limited to sizing, color preferences, or buyer’s remorse.
  
• Damaged or Defective Items: In the rare event that an item is received damaged or defective, please contact us within 7 days of delivery at kenoirofficial@gmail.com with your order number and clear photos of the issue. Our team will review your case, and if deemed eligible, we will provide a replacement or store credit.
  Sizing and Product Information

To ensure satisfaction with your purchase, we encourage customers to carefully review product descriptions, sizing guides, and images before placing an order. If you have any questions, please reach out to us at kenoirofficial@gmail.com prior to purchasing.

Thank you for your understanding and support of Kenoir Official. We appreciate your commitment to our vision and look forward to continuing to provide you with exceptional products.